Take Control of NIGO Challenges with Hexure FireLight®

Every NIGO is a Missed Opportunity

Did you know NIGO rates can reach as high as 60% in the life and annuity industry, costing time, revenue, and client trust.

But with modern platforms like Hexure’s FireLight, some firms have been able to reduce them down to less than 10%.

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Why FireLight is the Trusted Solution for 

Reducing NIGO Rates

Not-in-good-order (NIGO) applications delay processing, increase operational costs, and frustrate clients. With FireLight, leading BGAs, IMOs, and carriers have significantly reduced NIGO rates, creating smoother workflows and better experiences for advisors and clients alike.

  • Smooth Workflows Automate validations to catch missing fields, incorrect forms, and incomplete signatures before submission.
  • Integrated Licensing Checks Ensure proper licensing and appointment compliance in real-time, avoiding costly delays.
  • Payment Accuracy Prevent ACH errors with integrated account verification during e-app submissions.
  • Tailored Rules Engine Customize requirements to fit unique carrier demands and reduce manual interventions.

Reduction in NIGOs

50 %

e-Signature Adoption

30 %

What Our Clients Have to Say

Advisors need an easy-to-use system they can trust to catch as many NIGOs as possible, and carriers need complete and suitable applications submitted consistently to meet their business rules. FireLight helps us create a common ground.
Martha Hochuli A6030560
Martha Hochuli
Advisors Excel
Hexure has been great to work with. Their FireLight e-application platform is the best option for annuity applications as it allows for hands-on support, easy review access, and it minimizes NIGOs.
Matt Mckay Resized
Matt Mckay
Foundational Income Associates
Hexure Final White

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