Breaking New Ground: The Power of Multi-Channel Platforms

Presidentspulse November2

Fueling Transformation for Carriers, Financial Institutions and Broker-Dealers 

In a complex landscape, one truth is clear: single product and single channel platforms and operations are yesterday’s news. Embracing multi-product, multi-channel platforms isn’t just smart—it’s essential for survival and growth. 

The ability to smoothly operate across various distribution channels isn’t just changing the game. It’s creating an entirely new playbook. Carriers face increasing demands for smooth, efficient processes. Carriers need a versatile platform to manage products, workflows and rules across all their unique product lines and distribution channels. That could include IMOs, BGAs, broker-dealers, banks, and even direct-to-consumer.

At the same time, distributors need a multi-carrier, multi-product solution. They want their advisors to use a single system to select and submit business across various carriers and lines of business. The key lies in a unified platform that bridges these needs. It simplifies operations for carriers and gives agents and advisors a single solution for diverse insurance products. 

We’re talking about a unified ecosystem. One that would support products, services, and data effortlessly across all distribution channels. This isn’t just a technology upgrade. It’s a fundamental shift in how we approach our business. 

 

Transforming the Financial Institution Space 

For years, digital platforms have been the darlings of independent marketing channels. Now, financial institutions are finally catching up. They see the value of a connected digital workflow replacing their disjointed workflows and, for some, paper process. 

The bank/broker-dealer sector has traditionally been a bit behind the curve. But, they are now making moves away from older, constrained technology platforms that would make a chess grandmaster proud. 

Why the sudden urgency? They’ve realized that staying competitive requires more than a digital facelift. It demands a complete reimagining of how they connect with clients, distribute products, and manage operations. 

 

Real-World Impact 

A top-tier broker-dealer partner recently made the switch to a unified platform. The result? A 30% boost in efficiency and a 25% increase in cross-selling opportunities. 

A regional bank took a similar leap, integrating its insurance and investment services. Referrals between departments shot up by 40%, and client satisfaction scores hit new highs. 

At Hexure, we’re not just riding this wave—we’re making it. Our end-to-end platform supports connected sales activities and data. It’s a sales platform for multiple products, multiple carriers and multiple channels. 

In a recent rollout with a major financial institution, we cut application processing time in half and lowered NIGO rates by 95%. Another is moving from 100% paper to digital processing. That’s the kind of efficiency that turns heads and keeps clients coming back. 

 

A Win for Everyone 

This shift isn’t just good for one part of the industry. Carriers can reach new channels more easily. Financial institutions and advisors get a streamlined process across different business lines. 

And clients? They get faster, more efficient service. 

We’re creating a future where uninterrupted integration across products and channels is the norm, not the exception. The impact will be profound. We’re not just preparing for the future—we’re building it from the ground up. 

 

by Kevin Pohmer, President, Hexure

  Kevin Pohmer Framed Image 01

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