By Jim Farrell, VP FireLight Product Development, Insurance Technologies

Our insurance industry’s demographics are aging. Some reports have the average agent around 50 with upwards of 43% over 55 and 20% of all agents over 60. As a 47 year old I ask myself, “Why is this viewed as a problem?”

I understand that less agents could potentially be viewed as less sales, and maybe it’s been historically partially impactful. However, with changing technology, quick accessibility to information and our enhanced ability to communicate to anyone almost anywhere, our sales channels are provided with a greater capacity per sales agent. Technology, and our evolving use of this technology, has actually delivered these efficiency capabilities. Read more…