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Eliminate NIGO Business

Experience more in-good-order sales with Hexure FireLight.

Think a 90% in-good-order (IGO) rate is our of reach? Think again.

From pre-sale to e-application and e-signature through post-issue, FireLight creates a smooth, efficient and modern end-to-end digital process. As a result, firms who use FireLight achieve a NIGO rate of less than 10% on average. 

With FireLight, easily provide a better customer experience, eliminate paper forms, and increase speed to policy issuance.

All while maintaining compliance and, in the end, closing more sales.

FireLight reduces your NIGO rates by…

Simplifying Replacements & 1035 Exchanges

Replacements and 1035 exchanges are among the most common and complex sources of NIGO applications. Hexure FireLight integrates with 1035 YellowPages and applies built-in data validation to ensure ensure ceding carrier, current carrier, form and signature requirements are met before submission. Advisors can move forward confidently, knowing applications are accurate and complete the first time.

Preventing Errors Before Submission

Missing paperwork, license gaps, signature issues, and payment errors don’t have to slow you down. FireLight helps catch problems earlier through integrated licensing validation, e‑Signature capabilities, and intelligent validation rules that surface issues before an application is submitted. The result is fewer NIGOs and a smoother, more reliable sales experience for advisors and clients alike.

Driving Accuracy and Compliance Upfront

FireLight gives carriers and distributors control through rules‑driven workflows that help prevent errors before submission. Missing forms, incomplete data, and common mistakes are flagged early, with information pre‑populated from prior entries or integrations. The result: more In‑Good‑Order applications, less rework, and advisors who can stay focused on their clients.

Offering a Fully Digital, End-to-End Process

An end‑to‑end digital sales process is the most effective way to prevent NIGO applications. Paper introduces errors that slow decisions and delay issuance, and even small mistakes can cause weeks‑long delays. FireLight replaces paper with a fully digital, end‑to‑end experience that reduces errors, helps prevent NIGOs, and delivers a faster, more modern experience for advisors and clients.

Redefining NIGO Resolution

NIGO applications have long slowed the insurance industry, increasing costs, compliance risk, and frustration for advisors and clients. Each NIGO represents lost time, added expense, and eroded trust.

Hexure’s NIGO Resubmission modernizes how NIGOs are resolved by giving carriers control, advisors clear guidance, and a faster, data‑driven path to resolution that improves business outcomes.

Keep Sales Moving with Digital NIGO Resubmission

When carriers enable Hexure’s fully digital NIGO Resubmission workflow, advisors quickly resolve NIGOs and keep sales moving, while distributors enjoy faster resolutions, fewer delays, and full visibility within FireLight.

Real Clients. Real Results.

National Western Life took complete control of their rules and forms, reducing turnaround from weeks to days, dropping NIGO rates as a result.

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