NIGO RESUBMISSION
Take Control of NIGO Challenges
Hexure's NIGO Resubmission delivers a game-changing step forward for the industry, giving carriers complete control, advisors total clarity, and a modern way to resolve NIGOs.
See NIGO Resubmission in Action
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A fully digital workflow built to drive efficiency and profitability
For decades, Not-In-Good-Order (NIGO) application resolution has relied on manual emails, phone calls, and off-platform fixes, creating slow, error-prone resubmissions.
Hexure’s NIGO Resubmission, a feature of the FireLight platform, transforms that experience into a fast, fully digital workflow that streamlines corrections, improves transparency, and benefits carriers, advisors, and clients alike.
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Enables Fully Digital, End-to-End NIGO Resolution Transforms NIGO correction and resubmission from a manual, off-platform process into a fully digital, in-platform workflow, removing the friction of paper, email and phone calls.
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Gives Carriers Role-Based Control and Compliance Confidence Allows carriers to annotate issues, unlock only the required fields, add forms, request signatures, and control what’s shared with advisors, all with full audit trails and field-level validations.
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Guides Advisors with Clear, Actionable Fixes Gives advisors clear, precise feedback to resolve issues, collect signatures, and resubmit applications in one place, keeping business moving.
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Improves Visibility, Speed, and Operational Efficiency Provides real-time status tracking and dashboards with actionable insights to proactively manage NIGOs, accelerate issuance, and reduce compliance risk and operational costs.
Move to a fully digital NIGO resubmission workflow that speeds issuance and unlocks revenue faster.
Purpose Built to Drive Measurable Results

In-Good-Order Checks
Identify and flag missing forms, overlooked supplemental documents, and incomplete data fields before submission, reducing rework.

Configurable Carrier Controls
Designate NIGO processors, annotate issues, and control what is shared with advisors versus kept internal.
Scalability & Flexibility
Simplify integration across products and platforms with a product-agnostic solution that supports life, annuity, and multiple transmission formats (XML, PDF, and SFTP).
Faster Contract Issuance & Revenue
Accelerated In-Good-Order Submissions
NIGO Insights for Error Prevention