Digitize Post-Issue Service Requests

Your advisors will save time, and your clients will have a better post-sale experience when you implement a digital process to manage post-issue support.

Create Powerful and Flexible Post-Sale Support

Transform how your organization manages in-force policy changes and deliver a modern service experience after the sale. FireLight’s post-issue capabilities give carriers the power to streamline non-financial and financial policy change requests submitted securely and seamlessly by advisors and clients.

Easily manage post-sale transactions across all lines of business with complete visibility through a full electronic audit trail.

Powerful post-issue capabilities for carriers. Simple, error-free workflows for advisors and clients.

Offer a Better Post-Sale Experience

Post-issue services in FireLight streamline the data collection, signature capture and submission process for in-force policy or contract changes. Carriers can embed post-issue services from FireLight within your current portal or website so you can service those requests where your clients want to do business: online.

Meet Modern Expectations

Deliver an easy, fast and fully digital experience that consumers demand.

Simplify User Workflows

Intuitive data capture, built-in e-signature and pre-fill capabilities save your advisors and clients time and frustration.

Eliminate Errors

A robust rules engine and easy integration with your administration system take NIGO-causing errors out of the equation.

Eliminate Wasted Time and Money

It’s time you removed paper from your vocabulary—along with the needless expenses that come with it. Antiquated processes are devastating to your efficiency and your bottom line. But, it doesn’t need to be this way. Your profit margins get relief when you modernize with FireLight in-force policy servicing software. No more snail mail. No more errors and delays. You can have streamlined digital processes that transform your efficiency and give you the competitive edge.